Proposed ban on expiry of reward points gaining traction across Canada

Prince Edward Island is the latest province to introduce legislation prohibiting the expiry of reward points. Bill No. 105, Reward Points Protection Act, a private member's bill, prohibits the expiry of reward points due to the passage of time alone, subject to certain exceptions (Bill No. 105 permits the expiry of reward points for other reasons, … Continue reading Proposed ban on expiry of reward points gaining traction across Canada

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Notice to Lenders: Consequences of non-compliance with cost of credit disclosure requirements

The decision in Lexfund Inc. v. Ferro illustrates the importance of complying with the cost of credit disclosure requirements of the Consumer Protection Act (Ontario) (the “Act”). In this case, the lender was found to have “flagrantly” breached the Act for failure to provide its borrowers with the disclosure statements required under the Act. Background … Continue reading Notice to Lenders: Consequences of non-compliance with cost of credit disclosure requirements

Prepaid payment card class action certified in Ontario

The Ontario Superior Court of Justice has certified a class action against Peoples Trust Company, a federal trust company incorporated under the Trust and Loan Companies Act, and Peoples Card Services LLP. The class alleges that the defendants breached the Consumer Protection Act (Ontario) (the "Act") and the gift card regulation in O. Reg. 17/05 … Continue reading Prepaid payment card class action certified in Ontario

Ontario regulations re: prohibition of expiry of reward points

The Ontario government has launched a consultation, to obtain public commentary on proposed regulatory amendments to the Consumer Protection Act (the "CPA") to implement the prohibition on the expiry of reward points due to the passage of time alone. It is expected that once the reward points amendments come into force, they will govern a wide range … Continue reading Ontario regulations re: prohibition of expiry of reward points

Ontario regulations re: prohibition of expiry of reward points

The Ontario government has launched a consultation, to obtain public commentary on proposed regulatory amendments to the Consumer Protection Act (the "CPA") to implement the prohibition on the expiry of reward points due to the passage of time alone. It is expected that once the reward points amendments come into force, they will govern a wide … Continue reading Ontario regulations re: prohibition of expiry of reward points

For the fans: Ontario reviewing online buying and selling of event tickets

The Ministry of the Attorney General announced today that it is reviewing rules for buying and selling event tickets (e.g. sports, music, or theatre) online. We live in a day and age where most of these types of purchases are made by consumers online. Tickets sell out fast, resulting in the resale of tickets at … Continue reading For the fans: Ontario reviewing online buying and selling of event tickets

Québec proposal to regulate loyalty reward programs

Following Ontario's Bill 47, Protecting Rewards Points Act (which received Royal Assent on December 8, 2016), the Coalition Avenir Québec’s justice critic will table a bill this week to make it illegal for loyalty reward points to expire in Québec. It is anticipated that the bill may also prohibit businesses from reducing the value of … Continue reading Québec proposal to regulate loyalty reward programs

Occupier’s waiver of liability invalidated under the Consumer Protection Act

In Schnarr v. Blue Mountain Resorts Limited, the Ontario Superior Court of Justice determined a novel legal issue  addressing the intersection of the Consumer Protection Act (Ontario) (the "CPA") and the Occupiers' Liability Act (Ontario) (the "OLA") as to the protections afforded to consumers under the CPA and to suppliers under the OLA and how these Acts relate to waivers of liability for … Continue reading Occupier’s waiver of liability invalidated under the Consumer Protection Act

Ontario reducing cost of borrowing for payday loans

As anticipated, Ontario is lowering the maximum total cost of borrowing for a payday loan from $21 per $100 borrowed to $18 per $100 borrowed, effective January 1, 2016. Ontario is also proposing additional amendments to the law governing payday loans (under Bill 59, Putting Consumers First Act (Consumer Protection Statute Law Amendment), 2016), which, … Continue reading Ontario reducing cost of borrowing for payday loans

New rules in Ontario requiring all-in price advertising for travel services

Effective January 1, 2017, travel advertisements in Ontario must be inclusive of all taxes, levies, fees and other charges, when advertising travel services. This requirement applies to any advertisement made by a registered travel agent or wholesaler that refers to the price of travel services, including any online, radio, television or print advertising. The last review … Continue reading New rules in Ontario requiring all-in price advertising for travel services