Inspecting businesses for consumer protection compliance

Parliament is back in session and the Ontario government has reintroduced Bill 27 (formerly Bill 218), Burden Reduction Act, 2016 (the “Bill”). The Bill amends 50 statutes in Ontario including the Consumer Protection Act (the “Act”). Overview of the current inspection regime The Bill increases the powers of inspectors under the Act, which provides inspectors … Continue reading Inspecting businesses for consumer protection compliance

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Canada looking into credit card fees

The Minister of Finance announced yesterday that the Government of Canada will assess interchange fees charged by credit card networks and the effects of the Visa and MasterCard fee reductions. In November 2014, Visa and MasterCard agreed to limit, for the next 5 years, the amount they charge retailers for processing transactions (i.e. interchange rate) to 1.5% … Continue reading Canada looking into credit card fees

2/3rds repossession rule

  Consumer agreements are categorized by type under the Consumer Protection Act (Ontario) (the “Act”). I will post a summary of the types of agreements in an upcoming post. In the interim, the types of agreements are: Future performance agreement Direct agreement Remote agreement Internet agreement Time share agreement Personal development services agreement Credit agreement … Continue reading 2/3rds repossession rule

Bloggers and social media influencers new disclosure rules for paid endorsements

Bloggers and social media influencers who mention products, services or brands in their social media posts (e.g. endorsements or testimonials) in exchange for any kind of remuneration (e.g. cash payment or a free product) will be required to disclose their paid endorsement in such posts. New guidelines by Advertising Standards Canada (“ASC”), the self-regulating body … Continue reading Bloggers and social media influencers new disclosure rules for paid endorsements

New consumer protection chapter in the Bank Act (Canada)

The Bank Act (Canada) (the “Act”) governs banks and federal credit unions in Canada. The March 2016 federal budget provides for a new chapter in the Act, consolidating the consumer protection provisions and providing guiding principles and rules. Further details on the chapter were not provided. The Financial Consumer Agency of Canada will continue to administer the … Continue reading New consumer protection chapter in the Bank Act (Canada)

Overview of Consumer Protection in Canada Series – Credit reporting/notice of denial/adverse action

Most provinces have credit reporting legislation that requires a lender to obtain a consumer’s consent before obtaining a credit report, and establishes an obligation on users of a consumer’s credit information to advise the consumer of an adverse action taken against the consumer, based on the information contained in a credit report. Notice of denial … Continue reading Overview of Consumer Protection in Canada Series – Credit reporting/notice of denial/adverse action